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Customer Churn

Churn Baby, Churn - Boost Your Retention Rate Now: Discover the 10 Reasons for Customer Churn!

In the SaaS world the most feared word is "Churn". It sounds innocuous enough but it represents rejection and defeat. The question is why did your customer churn and how can you stop it?

By Leo Moore

• 6 months ago

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Customer Metrics

The Customer Conundrum

The customer is king, but how do you know when you have a customer? It is when they sign up? When they start a trial? or when they start using the product? what about freemium users? Are user the same as customers?

By Leo Moore

• 2 years ago

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